Terms and conditions for use
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Nord Pool
Lilleakerveien 2A
0283 Oslo
Norway
Telephone: Tel: +47 67 10 91 00
E-mail: support@nordpoolgroup.com
Management
| Kari Ekelund Thørud CEO |
|
| Erling Thiis, CFO |
Marie Thuestad, COO |
| Camilla Berg, General Counsel/ Head of Staff Functions |
Hans Randen, Director Market Coupling Operator |
| John Horkan, CDO |
Marianne W. Jenssen, Director Markets |
| Stina Johansen, Communications Director |
Fredrik Bomstad, Director HR & Strategy |
Competent Supervisory Authority
Norwegian Water Resources and Energy Directorate
Norges Vassdrags- og Energidirektoratet (NVE)
Middelthunsgate 29
0301 Oslo
Norway
Company Registration
Nord Pool AS:
Organisation number: 919 585 099
VAT identification number: NO919585099MVA
European Market Coupling Operator AS:
Organisation number: 984 058 098
VAT identification number: NO984058098MVA
PRIVACY POLICY
The protection of your personal data in all business processes in accordance with data protection regulations is important to us. Therefore, we would like to inform you about the use of your personal data as well as the use of analysis tools and cookies on our website. By using this website you agree to the conditions of this privacy policy.
Personal Data
The subject matter of data protection is personal data. Personal data is any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes, for example, details such as names, mailing addresses, email-addresses, telephone numbers and usage data, such as the address of your internet service provider (IP-address).
Collection, processing and use of your personal data
The scope and type of the collection, processing and use of your personal data depends on whether you only visit our website for informatory purposes or whether you also correspond with us via our website.
For the informational use of our website it is, in principle, not required that you reveal any personal data. Rather, we will only collect and make use of such data that are automatically transmitted by your internet browser (in particular your IP-address). This information is only stored for the duration of your visit to our website and is analyzed solely for statistical purposes in an anonymized form.
In the event that you correspond with us via our website, you may be required to transmit personal data. We collect, process and use the personal data transmitted by you in order to process your respective request. It is entirely up to you whether you transmit your personal data to us for such purposes.
External service provider
In order to process your request, it might be required to forward your personal data to external service providers who will act exclusively in accordance with our instructions. We assure that such external service providers will process your personal data only in line with our instructions and in compliance with this privacy policy as well as in accordance with the statutory regulations concerning data processing. We will always keep your personal data confidential and we will not transfer your personal data to third parties who do not act on our behalf unless you have consented to such transfer or if we are entitled or obliged to do so by law.
Your rights
According to the statutory provisions you have the right to obtain information, free of charge, concerning your data stored by us and a right to have your data corrected, blocked or erased, if applicable. Upon request, we will inform you whether and which of your personal data are stored by us.
You may, at any time, completely or partly withdraw your consent to future use of your personal data.
Cookies
This website might install cookies on your computer. Cookies are small files collecting data on the use of the website in an anonymised form. Our cookies do not collect sensitive data such as your name or address.
If you prefer to block or delete our cookies, you can control that through our cookie control page. Some of the functionality of our website will be lost if you delete all cookies.
Recording of telephone conversations
Nord Pool records incoming and outgoing telephone calls on certain telephone lines. If the conversation is being recorded, the participants will be notified of the recording and its purpose in the beginning of the call. The purpose of the recording is to monitor and discover breach of Nord Pool’s Rulebook, handling of incidents and to provide evidence in case of a dispute as further described below. Furthermore, Nord Pool may listen to the recording for the purpose of quality control and training of personnel.
Use of recordings and storage period
Besides for the purpose of quality control and training of personnel, the recording will be used only if Nord Pool needs or wishes to provide evidence regarding the existence of facts (i) related to a transaction or trading, (ii) breach of Nord Pool’s Rulebook (hereunder market conduct rules), (iii) related to any instructions given in connection with an issue or incident related to Nord Pool’s platforms or the market coupling process or (iiii) investigations of breaches with applicable law. The recording will in principle be stored for 9 months but this period may be extended if a request for disclosure by public authorities has been made or a relevant dispute has arisen between Nord Pool and any party during that period.
Disclosure to third parties
Nord Pool may be obliged to disclose information to national regulators and to other third parties who have a statutory right to request such information. Furthermore, the recordings may be shared with other companies within the Nord Pool Group for the same purposes as described above.
Request to replay
A request to listen to a replay of a recording shall be addressed to Nord Pool AS using e-mail address support@nordpoolgroup.com. A request may be made within 6 months after the recording and must contain the date of the telephone call and the number from/to which it was made.
Contact
In case of queries concerning the collection, processing or use of your personal data, for information about or correction, blocking or deletion of personal data as well as withdrawal of consents please contact us:
Nord Pool AS
P.O. Box 121
1325 Lysaker
Norway
Telephone: +47 67 10 91 00
TERMS AND CONDITIONS FOR USE OF WEBSITE
By accessing and using this website, or any service of this website, you acknowledge, accept and agree to all of our terms and conditions of use as described below, and otherwise contained on or referenced in this website. If you do not agree to these terms and conditions of use, you are not authorized to access and use this website.
The proprietary rights of all contents of this website, including any copyrights, databases (whether or not protected by law), trade marks, designs or other intellectual property rights are the exclusive property of Nord Pool, or such third party credited as the provider of the contents. Any use of the content contained or provided through this website, except as specifically permitted by these terms and conditions, is strictly prohibited.
You may download, store and use the contents of this website for use in connection with trading on the Nord Pool market, and for analysis or research of your firm or company, provided you keep intact all trademark, copyright and other proprietary notices. You may not republish, retransmit, redistribute or otherwise make the contents of this website available to any other party or make the same available on any website, on-line service or bulletin board of your own or of any other party or make the same available in hard copy or on any other media without our express prior written consent from Nord Pool's Power Data Services. You can contact them through pds@nordpoolgroup.com.
Nord Pool does not permit automatic extraction of data or other usage that reduces the performance of the website. Any such extraction or usage will lead to the user being blocked from the website without further notice.
Nord Pool expressly disclaims any responsibility for any mistakes or inaccuracies in the information to the fullest extent permitted by law. Furthermore, Nord Pool disclaims all liability for loss or damage, which may result from the use of information contained on this website.
Any links to other websites are provided for convenience only, and Nord Pool assumes no responsibility or liability whatsoever for the contents of those other websites linked to, or any products or services advertised or sold on those websites.
You acknowledge and agree that we may modify these terms and conditions of use at any time, at our sole discretion, and that all modifications will be effective immediately upon our posting of the modifications on this site.
These terms and conditions are subject to Norwegian law and the exclusive jurisdiction of the courts of Norway.