This site uses cookies to offer you a better browsing experience. Find out more on how we use cookies and how you can change your settings.

Nord Pool logo
Nord Pool logo
  • Market data
    • Nord Pool day-ahead
      • Prices
      • Volumes
      • Capacities
      • Flow
    • Nord Pool intraday
      • Market data
      • Volumes
      • Initial capacity
      • Flow
      • Transmission capacity
      • Total scheduled flow
      • Intraday auction DE
      • Indices
      • SEM-GB intraday auction UK
    • Nord Pool UK
      • Prices
      • Block prices
      • Volumes
      • Capacities
      • Flow
      • Exchange rates
      • Index prices
      • Half hourly prices
      • Half hourly block prices
      • Half hourly volumes
    • Regulating power
      • Regulating power per area
      • Regulating prices
      • Regulating volumes
      • Volume of regulating bids
      • Special regulation volume
      • Automatic activated reserve
    • Power system data
      • Production
      • Consumption
      • Exchange
      • Hydro Reservoir
    • Data downloads
      • Historical market data
      • System Price Curve Data
    • Maps
      • Day-ahead overview
  • Trading
    • Join our markets
      • Becoming a customer
      • Membership list
      • Market Managers
    • Operational messages
      • Subscribe
    • Day-ahead trading
      • Order types
      • Price calculation
      • Preliminary prices and exchange rates
      • Capacities
      • Ramping
      • Loss functionality
      • Curtailment, price thresholds and decoupling
      • Day-ahead in Central Europe
    • Intraday trading
      • Order types
      • Capacities
    • Clearing
      • Settlement
      • Collateral
      • Margin model
    • API
      • ISV partners
    • Rules and regulations
    • Market surveillance
      • Newsletter
    • Customer information on Brexit
    • Customers have their say
  • Services
    • Power Data Services
      • Day-Ahead Market Data
      • Intraday Market Data
      • Intraday Operational Data
      • Other products
      • FAQ
      • Inquire and Order
    • Compliance
      • REMIT UMM
      • REMIT transaction reporting service
      • REMIT Best Practice
    • Consulting
      • Recent projects
    • Nord Pool Academy
  • Media
    • Media contacts
      • Press contacts
    • Newsroom
      • News
      • Newsletter
      • Market Surveillance Newsletter
      • TSO news
      • Subscribe
      • Feature
    • Photos
    • Annual report
Careers
Advisory Board
History
Organisation
  • Board of Directors
Meet our people
  • Meet Vassi
  • Meet Charles
  • Meet Emma
  • Meet Geir
  • Meet Pietro
  • Meet Stig
Corporate Compliance Policy
Control cookies
COVID-19 Outbreak 2020; Nord Pool Business Continuity Management

Meet Charles

Charles Lapierre, our Central Europe Key Account Manager, joined Nord Pool two years ago and has notched up a decade in the energy business. “Ten years in this sector may sound like a lot,” says Charles. “But at Nord Pool I am surrounded by expert colleagues, some of whom were involved in starting the first energy markets. That ‘expertise centre’ is highly valuable.”

In a role that is very much customer-facing, Charles – who speaks French, English and Norwegian – feels that standards of service are all-important. “I enjoy the collaborative atmosphere between ourselves and customers. We spend a lot of time improving product suit or systems, which makes it all the more pleasing when we see a customers’ business grow thanks to Nord Pool products and services. The entire markets team is highly customer-oriented. That is something which we absolutely emphasise internally. We maintain a fairly small, focused, expert team, which means we can be fast and agile in dealing with customer challenges and questions.”

And Charles also believes that listening is vital. “A key part of my job is to hear what customers are saying and, wherever they might experience a sticking point, to get things moving. In the two years that I have been at Nord Pool we have already made great progress in what we deliver to customers across Europe. It makes me feel that, where deliveries for our customers are concerned, almost anything is possible!”

But Charles also believes that a fundamental strength is required too: “It remains really important for us to deliver a robust, reliable intraday and day-ahead trading system for all of our customers, regardless of their size or where they trade from. My aim with Nord Pool’s customers in central Europe is to work in partnership so that we can move forward together to achieve a fair liberalised European energy market. And I feel that, since we can offer access to all short term electricity markets in Europe, Nord Pool is the business to make that happen.”

Nord Pool logo

    Nord Pool AS

    Tel. +47 6710 9100

    P.O. Box 121

    1325 Lysaker, Norway

Market Data

  • Day-ahead
  • Intraday
  • Regulating power
  • Power system data
  • Data downloads
  • Maps

Trading

  • Join our markets
  • Operational messages
  • Day-ahead trading
  • Intraday trading
  • Clearing
  • API
  • Rules & regulations
  • Market surveillance
  • Customer information on Brexit
  • Customers have their say

Services

  • Premium Data Services
  • Compliance
  • Consulting
  • Nord Pool Academy
  • German mini-site
  • French mini-site

The Power Market

  • Day-ahead market
  • Intraday market
  • CACM regulation
  • Benchmark regulation - Nordic system price
  • Market members
  • Bidding areas

Social media

Quick links

  • UMM
  • Day Ahead Web
  • Intraday Web
  • CASS
  • Intraday and GB Half Hourly auctions

Media

  • Press
  • Newsroom
  • Annual report
  • Download center

About us

  • Careers
  • Advisory board
  • History
  • Organisation
  • Meet our people
  • Corporate Compliance Policy
  • Control cookies
  • COVID-19 Outbreak 2020; Nord Pool Business Continuity Management

Contact us

  • Norway
  • Sweden
  • Finland
  • Estonia
  • UK
  • Germany

© Nord Pool 2020 | Imprint, Data Policy, Legal Notice, How We Treat Personal Data