In the afternoon of Monday 6 April Nord Pool Spot experienced technical issues with the Elbas trading system, and according to our procedures the market was closed at 18:06 CET.
As soon as the situation became apparent Nord Pool Spot’s prepared incident recovery process was immediately invoked and our staff worked hard to normalise the situation as soon as possible and to minimise any impact for our customers.
After thorough investigation, it was discovered that the technical issue was linked to the validity timestamp field of an order within the Elbas trading system. This resulted in trade data not being successfully reported from the trading system. The issue has now been corrected and following final testing and system checks, the market was reopened at 09.00 CET Tuesday 7 April.
Please accept our sincere apologies for the inconvenience.
About Nord Pool Spot
Nord Pool Spot operates Europe’s leading power markets, offering both day-ahead and intraday trading to its members. 380 companies from 20 countries trade on Nord Pool Spot’s markets in the Nordic and Baltic regions, and on our UK market N2EX. In 2014 the group had a total turnover of 501 TWh traded power. Our markets are operated from offices in Oslo, Stockholm, Helsinki, Copenhagen, Tallinn and London. Nord Pool Spot strives continually to strengthen its business by working with integrity, together with members and stakeholders, to achieve excellence.
Lysaker, 7 April 2015
For further information, please contact:
Stina Johansen, Head of Communications, +47 916 50 603 (for press enquiries)